Privacy policy
This is an English translation provided for convenience. In case of any discrepancy, the Italian version prevails.
In short: your artwork never leaves your computer. We only collect the data we need to sell you the license, deliver it, issue invoices and reply to you. We don't do targeted advertising and we don't sell data to anyone.
1. Data controller
BLANKS S.R.L., registered office at Via Emanuele Messineo 1, 41049 Sassuolo (MO), Italy, VAT number IT04221340369, certified email (PEC) [email protected]. For any privacy request write to [email protected]. Blanks has not appointed a data protection officer (DPO).
2. What data we process and why
- Using DTS Studio and the free trial. No account is needed. The images you load are processed only in your browser: they are not sent to Blanks or anyone else.
- Purchase. Name, email, company name, billing address, VAT number, Italian e-invoicing recipient code or PEC, country and amount. They are needed to conclude the contract, deliver your license and issue the invoice. Card details are handled only by Stripe: Blanks never sees them.
- License code. It contains your name and email, so whoever uses it appears as the license holder. The code stays stored with the payment on Stripe, so we can resend it if you lose it. Don't share it: whoever has it can read that name and email.
- License use. If you have an active license, DTS Studio sends our service only the license number and the payment number, when you open it and every time you export a file without watermark. It does not send images, names or emails. This lets us check that the license is valid, for example that it hasn't been refunded, and count exported images for the money-back guarantee. The count, with the date of the first and last export, is stored with the payment on Stripe.
- VAT number check. If you enter a European VAT number, Stripe checks it in the European Commission's VIES register to apply the correct VAT.
- Emails you send us. We use your messages only to reply to you.
- Technical data. When you visit the site, the hosting provider logs technical data such as your IP address and browser type. They are used for security and abuse prevention.
- Visit statistics. We use Cloudflare Web Analytics to know, in aggregate form, how many people visit our pages, which site they come from, what kind of device they use and how fast pages load. It uses no cookies, stores nothing on your device and does not track you across other sites.
3. Legal basis
- Performance of the contract: purchase, license delivery, support (art. 6(1)(b) GDPR).
- Legal obligations: invoicing and accounting (art. 6(1)(c)).
- Legitimate interest: site security, prevention of fraud and license misuse, aggregate cookieless visit statistics (art. 6(1)(f)).
We don't use your data for advertising. If one day we want to send you a newsletter, we'll ask you first.
4. Who we share it with
We use these providers, who process data on behalf of Blanks or, for payments, also as independent controllers:
- Stripe: payments, VAT calculation, VAT number checks, receipts.
- Cloudflare: hosts the website and the license service, and provides cookieless visit statistics.
- Resend: sends the email with your license code.
- Register.it: dtsstudio.it mailboxes.
- Our accountant and Fatture in Cloud (TeamSystem), the software we use to issue electronic invoices: invoicing and accounting.
Some providers are based in the United States or transfer data there. In these cases transfers take place with the safeguards provided by the GDPR: the EU-US Data Privacy Framework or the European Commission's standard contractual clauses.
5. How long we keep it
- Purchase data and invoices: 10 years, as required by Italian law (art. 2220 of the Civil Code).
- License code and related data, including the export count: for the lifetime of the license, so we can resend it and verify the guarantee.
- Support emails: up to 24 months after the last message.
- Technical browsing data: for the period set by the hosting provider, usually a few days.
6. Cookies and browser storage
dtsstudio.it uses no cookies, neither for profiling nor for statistics: Cloudflare Web Analytics visit statistics work without cookies. The website and DTS Studio store in your browser (localStorage) only your license code, so you don't have to enter it every time, and the language you chose. They stay on your computer and you can delete them at any time from your browser settings.
The payment page is run by Stripe on its own domain and uses the technical cookies needed for payment and fraud prevention, as explained in Stripe's privacy policy.
7. Your rights
You can ask us at any time to access, correct or delete your data, restrict its use, receive it in a readable format or object to its processing (arts. 15–22 GDPR). Write to [email protected]: we reply within one month. Some data, such as invoices, must be kept by law even if you ask us to delete it.
If you believe your data is being processed unlawfully, you can lodge a complaint with the Italian Data Protection Authority (garanteprivacy.it) or with the supervisory authority of your country.
8. Changes
If we change this policy, we publish the new version here with the updated date.